The North Country Smokehouse Loyalty Program (the “Program”) is designed to help you earn points and receive discounts purchases made on our website. In other words, we reward you for doing what you already do: shopping on ncsmokehouse.com (the “Site”).
The following terms and conditions (these “Loyalty Program Terms and Conditions”) contain important information regarding the Program. Please read the following Loyalty Program Terms and Conditions carefully. These Loyalty Program Terms and Conditions are incorporated into the Site Terms and Conditions. Acceptance of the Site Terms and Conditions includes acceptance of these Loyalty Program Terms and Conditions. These Loyalty Program Terms and Conditions are a binding agreement between you and North Country Smokehouse and will govern your participation in any and all Program offers.
Participating in the Program entitles account holders (“Members”) to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by North Country Smokehouse in its sole discretion. North Country Smokehouse reserves the right to modify these Loyalty Program Terms and Conditions at any time, without notice to you, so it is important to check the Loyalty Program Terms and Conditions periodically. Participation in the Program or redemption of Rewards is considered acceptance of these Loyalty Program Terms and Conditions and any modified terms included therein.
Upon notice, North Country Smokehouse may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program or any Program Rewards at any time, including the availability of any Program Rewards.
$1 spent on eligible products earns 1 point. Points can be redeemed for coupon discounts, for orders place on ncsmokehouse.com.
Program Period
This Program will continue until terminated, suspended, modified, or converted to another rewards program by North Country Smokehouse (the “Program Period”).
Eligibility
To become a Member of the Program, you must be a legal resident of the fifty (50) United States and be 18 years of age or older. To enrol in the Program, you simply need to have registered for an account at ncsmokehouse.com.
Earning Loyal Points
Once you register for the Loyalty Program you can begin racking up Loyalty points points (“Points”) the following ways:
Shop: Every time you purchase a product from our online shop (the “Shop”) eligible products will earn points, the amount of points earned will be equal to the dollars you spend. $1 = 1 point.
Upon notice, North Country Smokehouse reserves the right to suspend, terminate, revalue or modify, without liability to Members, all or part of the Points’ value structure and offers and any merchandise or service. North Country Smokehouse reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide by any such adjudication. You can check your balance by logging into your account page.
Points are calculated based on final item price at time of check out.
Loyalty Points Redemption
The Points are redeemable towards purchases at ncsmokehouse.com
To redeem your Points, simply add items to your shopping cart, and click the”Checkout” button (if you’re not already signed in, the next screen will prompt you to sign in to your account). Continue through the checkout process. When you get to the Payment Details section, you’ll see a box that that says “Use Points” When you click it, your Points will be used and the dollar value will be deducted from your order total. Done!
Points are available for redemption for the purchase of products only while supplies last. Product quantities may be limited. If you choose to apply Points to your purchase, you will not able to select the amount of your Points that are applied to the order. If you have more Points than are necessary to complete a purchase, the appropriate number of Points will be applied and deducted from your account to complete the purchase; points not needed to complete the purchase will remain in your account.
Refunds & Returns
Any items received as a result of Points redemption may only be exchanged for a refund of the applicable Points redeemed for such item (not cash or credit). Purchases made with Points will ship in the normal course of business.
Points earned via credit card transaction purchases on the Site will be rescinded in the event that such purchase is returned for a refund.
Loyalty Points Minimums And Maximum
You cannot redeem Points for more than the total amount of your purchase. Points are not redeemable for cash.
Loyalty Points Balance
You can always check your loyalty points balance in your account page.
Loyalty Points Expiration
Points do not expire. Simple.
Termination
North Country Smokehouse may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward. North Country Smokehouse may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Loyalty Program Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Loyalty Program Terms and Conditions. North Country Smokehouse reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if North Country Smokehouse deems or suspects that such Member has engaged in or has attempted to engage in any of the following:(a) acting in violation of these Loyalty Program Terms and Conditions; or(b) damaging, tampering with or corrupting the operation of the Program or Site; or(c) acting with intent to annoy, harass or abuse any other person; or(d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behaviour or activity; or(e) activity deemed in the sole discretion of North Country Smokehouse to be generally inconsistent with the intended operation of the Program. Any decision North Country Smokehouse makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. North Country Smokehouse shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Loyalty Program Terms and Conditions or intent of these Loyalty Program Terms and Conditions.
Release
Except for wilful misconduct or gross negligence on the part of North Country Smokehouse, by participating in the Program, Members release North Country Smokehouse its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program or the use of any Rewards.
Indemnification
Members agree to indemnify, defend and hold North Country Smokehouse and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Loyalty Program Terms and Conditions or any violation by Member of applicable law.
Governing Law
The laws of the State of New Hampshire shall govern these Loyalty Program Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Concord, NH for all matters arising in connection with these Loyalty Program Terms and Conditions or Member’s participation in the Program.
